Frequently Asked Questions

AmmoVault is a secure ammo storage and purchase service. You open an account, buy ammunition (either a one-time order or via subscription), and have it stored in our secure, climate-controlled vault.

Whenever you want your ammo, you simply request delivery, and we ship it to your address. Your inventory is fully insured and remains yours until you withdraw it.

Your Vault holds a caliber and type of ammo, like 9mm Practice 115gr, rather than one specific brand. When you request a shipment, we'll select from the trusted brands currently available for that ammunition type.

Keeping the brand flexible helps us maintain consistent availability and a competitive price over the life of your subscription. It also allows us to rotate stock all year, so what ships is fresh, never rounds that sat in a warehouse for years.

You'll always receive ammunition matching the caliber, grain weight, and type shown in your Vault, from trusted manufacturers only. If we wouldn't shoot it ourselves, we won't ship it to you.

When you choose a load in your account, we show the brands currently available for it. That list updates automatically as our inventory changes, and every price page shows the same list.

No. AmmoVault works with established ammunition manufacturers and maintains the same quality standards you expect from Ammunition Depot. In fact, not everything sold on Ammunition Depot makes the cut. Only the best of the best is offered on AmmoVault.

The exact brand may vary, but we won't substitute a different caliber, grain weight, or type. For more info see “How brand selection works” above.

No subscription or membership fee is required. You can either make one-time purchases anytime or set up a subscription plan to automate buying.

There is no long-term commitment; you only pay for the ammo you purchase, and shipping and taxes are only applied when you request a shipment. You can cancel the subscription at any time.

You must meet all legal requirements for ammunition purchase. Generally, you need to be at least the minimum legal age (18 or 21 depending on ammunition type and state) and not prohibited from owning ammo by law.

You also agree to receive ammo only at addresses where it is legal. By creating an account, you certify that you are eligible under federal, state, and local law.

No. There is no contract or minimum term required to use AmmoVault. You can make one-time purchases whenever you like or set up a subscription and adjust, pause, or cancel it at any time through your account.

AmmoVault is designed to give you full control over how and when you build your ammunition reserve.

All eligibility requirements and legal details are outlined in our Terms & Conditions, which govern use of the service.

Sign up on our website by providing your details and creating an account. Once your account is active, you can place an order immediately. Any ammo you purchase is allocated directly to your Vault.

With a subscription, you select an ammo type (caliber/grain/use) and set a budget amount for each interval (weekly, biweekly, or monthly).

On the schedule you choose, we automatically charge your card for that amount and use it to buy ammo of that type at current prices. Sometimes prices go up, sometimes they go down.

The ammo is then stored in your Vault. You can change your budget or cadence, or pause/cancel at any time. All past purchases are yours.

Yes. There's no contract. Pause or cancel your subscription any time from your account, and nothing is charged after that.

Every round already in your Vault stays yours. Ship it whenever you want, swap it for another caliber at current prices, or leave it stored. Storage stays free as long as your account is active.

Absolutely. To make a one-time purchase, simply order the ammo and quantity you want. Your card will be charged at checkout, and the ammo is allocated to your Vault and becomes available for shipment.

You can do this anytime, regardless of subscription.

Availability may change over time. Once ammo in your Vault is marked as available, it is held for your account and ready for shipment whenever you need it.

Not compared with Ammunition Depot's box pricing. AmmoVault uses Ammunition Depot's current box price for each purchase, with no AmmoVault markup.

If you're ready to buy a full case today, Ammunition Depot case pricing can be cheaper per round. AmmoVault is built for people who want to build a reserve over time.

Yes. Every round in your Vault is real, in-stock inventory reserved for your account and insured while it's stored. Your Vault page shows the count, and you can request a shipment whenever you want.

AmmoVault is run by Ammunition Depot, which has been shipping ammo to American doorsteps for more than 15 years. Your reserve sits in our warehouse, not on a promise.

Yes, as long as your account is active. An active account is one where you have done something in the last 12 months: made a purchase, logged in, updated your info, or responded to our reactivation email.

Any sign of life keeps storage free.

If you have no activity for 12 months, we send you a notice (email, text, etc.) letting you know you are inactive and how to reactivate.

You can become active again by doing any of the listed actions. If you ignore the notice and 60 more days pass, we start charging small storage fees (4% of inventory value or $10/month).

These fees are paid by reducing ammo from your Vault, not by charging your card. Fees stop once you take action, or your inventory depletes.

That's up to you. There's no minimum wait. Your Vault page shows your round count growing with every purchase, and you can request a shipment whenever you like.

Shipments go out in full boxes. If you're a few rounds short, Round Up to Box tops off the last box at checkout, and a one-time purchase adds to your Vault any time. Shipping is free on Vault shipments of $199 or more.

In your account dashboard, go to the Vault or Shipments section and request the ammo you want delivered. Choose your address and confirm.

We will then process and ship your ammo to you as soon as possible. On average, our ammo ships out within one business day.

We ship to most U.S. states and addresses, except to places where ammo shipments are illegal (such as PO boxes, prisons, or to non-FFL addresses in certain states that require FFL transfers for ammo).

If a destination is disallowed, we will notify you.

We ship via major ground carriers (for example, UPS or FedEx). The shipping cost depends on weight and distance.

When you request a shipment, our system will calculate the exact shipping fee beforehand so you know the cost before confirming.

Shipments include limited carrier coverage. Additional shipping insurance may be available at checkout.

If your package is lost or damaged in transit, please contact us, and we will work with you to resolve the issue.

After you request delivery, most shipments arrive in 3-7 business days, depending on your location. You will get a tracking number so you can monitor the delivery.

For one-time orders, we charge your card at checkout. For subscription, we charge your card automatically on the scheduled date for the amount you set.

All transactions and receipts are visible in your order history.

Sales tax and shipping are charged only at the time of withdrawal, not at purchase. Tax depends on the shipping address due to state laws.

We do not add any extra fees for storage or service, just taxes and carrier fees when you ship.

If a payment fails, your purchase or subscription may not be completed. To continue, update your payment method in your account.

You can update your information (email, address, payment method) anytime in your account settings. To close your account, contact customer service or use the account closure option.

Absolutely. Our facility is secure and climate-controlled. Only trained staff handle inventory, and everything is insured. You are 100% covered once your order goes through.

We have a dedicated support team. Email [email protected] or call 1-800-518-9180 (Mon-Fri, 8am-8pm ET) for any questions or issues.