Frequently Asked Questions

AmmoVault is a secure ammo storage and purchase service. You open an account, buy ammunition (either a one-time order or via subscription), and have it stored in our secure, climate-controlled vault.

Whenever you want your ammo, you simply request delivery, and we ship it to your address. Your inventory is fully insured and remains yours until you withdraw it.

No subscription or membership fee is required. You can either make one-time purchases anytime or set up a subscription plan to automate buying.

There is no long-term commitment; you only pay for the ammo you purchase, and shipping and taxes are only applied when you request a shipment. You can cancel the subscription at any time.

You must meet all legal requirements for ammunition purchase. Generally, you need to be at least the minimum legal age (18 or 21 depending on ammunition type and state) and not prohibited from owning ammo by law.

You also agree to receive ammo only at addresses where it is legal. By creating an account, you certify that you are eligible under federal, state, and local law.

No. There is no contract or minimum term required to use AmmoVault. You can make one-time purchases whenever you like or set up a subscription and adjust, pause, or cancel it at any time through your account.

AmmoVault is designed to give you full control over how and when you build your ammunition reserve.

All eligibility requirements and legal details are outlined in our Terms & Conditions, which govern use of the service.

Sign up on our website by providing your details and creating an account. Once your account is active, you can place an order immediately. Any ammo you purchase is allocated directly to your Vault.

With a subscription, you select an ammo type (caliber/grain/use) and set a budget amount for each interval (weekly, biweekly, or monthly).

On the schedule you choose, we automatically charge your card for that amount and use it to buy ammo of that type at current prices. Sometimes prices go up, sometimes they go down.

The ammo is then stored in your Vault. You can change your budget or cadence, or pause/cancel at any time. All past purchases are yours.

Absolutely. To make a one-time purchase, simply order the ammo and quantity you want. Your card will be charged at checkout, and the ammo is allocated to your Vault and becomes available for shipment.

You can do this anytime, regardless of subscription.

You pick the caliber, bullet weight, and use (for example, 9mm 124gr FMJ), but you cannot pick the exact brand or SKU when you are placing the order.

We supply comparable, high-quality ammo based on what is available.

Availability may change over time. Once ammo in your Vault is marked as available, it is held for your account and ready for shipment whenever you need it.

AmmoVault prices are the same as Ammunition Depot's box prices. There are no extra markups. Each purchase (one-time or subscription) is made at the market price on that day.

We do not lock in prices for future orders. Taxes and shipping will be added later when you request shipment.

Yes, as long as your account is active. An active account is one where you have done something in the last 12 months: made a purchase, logged in, updated your info, or responded to our reactivation email.

Any sign of life keeps storage free.

If you have no activity for 12 months, we send you a notice (email, text, etc.) letting you know you are inactive and how to reactivate.

You can become active again by doing any of the listed actions. If you ignore the notice and 60 more days pass, we start charging small storage fees (4% of inventory value or $10/month).

These fees are paid by reducing ammo from your Vault, not by charging your card. Fees stop once you take action, or your inventory depletes.

In your account dashboard, go to the Vault or Shipments section and request the ammo you want delivered. Choose your address and confirm.

We will then process and ship your ammo to you as soon as possible. On average, our ammo ships out within one business day.

We ship to most U.S. states and addresses, except to places where ammo shipments are illegal (such as PO boxes, prisons, or to non-FFL addresses in certain states that require FFL transfers for ammo).

If a destination is disallowed, we will notify you.

We ship via major ground carriers (for example, UPS or FedEx). The shipping cost depends on weight and distance.

When you request a shipment, our system will calculate the exact shipping fee beforehand so you know the cost before confirming.

Shipments include limited carrier coverage. Additional shipping insurance may be available at checkout.

If your package is lost or damaged in transit, please contact us, and we will work with you to resolve the issue.

After you request delivery, most shipments arrive in 3-7 business days, depending on your location. You will get a tracking number so you can monitor the delivery.

For one-time orders, we charge your card at checkout. For subscription, we charge your card automatically on the scheduled date for the amount you set.

All transactions and receipts are visible in your order history.

Sales tax and shipping are charged only at the time of withdrawal, not at purchase. Tax depends on the shipping address due to state laws.

We do not add any extra fees for storage or service, just taxes and carrier fees when you ship.

If a payment fails, your purchase or subscription may not be completed. To continue, update your payment method in your account.

You can update your information (email, address, payment method) anytime in your account settings. To close your account, contact customer service or use the account closure option.

Absolutely. Our facility is secure and climate-controlled. Only trained staff handle inventory, and everything is insured. You are 100% covered once your order goes through.

We have a dedicated support team. Email [email protected] or call 1-800-518-9180 (Mon-Fri, 8am-8pm ET) for any questions or issues.